Beechcraft Products, Inc. building

Important Information
Please Read Before Ordering


Wood...

All lumber used here at Beechcraft Products is certified to the ISO 14001 Standard and is in compliance with the procurement provisions of the Sustainable Forestry Initiative (SFI) standard. All lumber is produced in the Pacific Northwest and upper Midwest. Doorlites can be made from your choice of West Coast Red Alder, Oak, Basswood/Aspen, Maple, or Mahogany.


Order By Glass Size...

All orders are made by "GLASS SIZE". The cutout in door is always 1" larger than the glass size. All glass is tempered and in compliance with Federal Law 16 CFR 1201 and ANZI-Z-97-1. It is the purchaserís responsibility to insure that any doorlite ordered without glass is glazed with certified glazing material.


Quotes...

Special quotes needed should be done in writing and faxed to (989) 288-4718 or email to kgillett@beechcraftproducts.com. All quotes are valid for 30 days. Please reference the quote when ordering and make sure to provide a fax number so we may respond with any questions.


Placing An Order...

Customers are encouraged to place orders via fax. We will not be responsible for any errors on orders that are placed verbally. All orders should be faxed to (989) 288-4718 or emailed to kgillett@beechcraftproducts.com with all pertinent information included: P.O. Number, glass size and thickness, door thickness and wood species. Please be sure to have your phone and fax number on all P.O.ís . (ANY INCORRECT SHIP TO ADDRESSES GIVEN WILL BE SUBJECT TO A $12 CORRECTION FEE).


Terms & Discounts...

Our terms are 1% 10 days; net 30. Discounts are allowed only as a PROMPT payment incentive. Payment of invoice should be for amount shown and discount taken only if paid by the due date; amount of discount to be taken is shown at the bottom left of invoice. NO DISCOUNTS ARE ALLOWED ON INVOICES WHERE THE PRODUCT SOLD IS UNDER $50.00. Unearned discounts taken can result in your account being changed to eliminate all future discounts. PLEASE NOTE: The POSTAGE & HANDLING charge is NOT INCLUDED in the discount amount.


Fax Confirmations...

All orders received are automatically confirmed via fax only. Once orders are confirmed any errors not detected will not be our responsibility.


Weights...

All weights indicated are approximate. Frames without glass (open frames) do not qualify for the 700 lbs. of stock size prepaid freight.


Carton Quantities...

Quantities shown in catalog are for full cartons shipping LTL. Orders for less than full cartons are accepted and shipped via Beechcraft ís discretion. PLEASE NOTE: We have a $22.00 minimum charge plus the shipping and handling fee.


Crate Charges...

All orders will be subject to crate charges on their order for each pallet used to package the shipment. Standard size pallets will have an $11.00 crate charge. Custom sized pallets that have a frame size over 66" and less than 79" will be $27.50 and 80" and over will have a $33.00 or higher crate charge applied.


Freight Charges...

Prices are F.O.B. Durand, Michigan. Freight will be prepaid on 700 lbs. or more of stock size items (louvers & doorlites with glass) shown in our catalog in Alder, Oak, and PVC. Stock sizes ordered without glass (open) do not qualify for prepaid freight. All freight not prepaid will go collect and be billed to you direct from our logistics company, Unishippers and ATS Logistics/DLS Worldwide. Those that do not have an account set up with them will be contacted by them for billing information.


Packaging Charge...

There will be an $10.00 packaging charge on each carton sent via UPS/FEDEX which will be included in the shipping charge on invoice. Larger oversized packages that require more shipping material will have a $20.00 packaging charge.


UPS & FEDEX Ground...

We now accept credit card payments for UPS or FEDEX Ground shipments. However, there will be a 4% convenience fee added to the total dollar amount.


Past Due Accounts...

These accounts will be placed on "HOLD STATUS" and no further orders will be processed until account is made current. Account may also be on a Check in Advance or C.O.D. status for any future orders. A finance charge of 1.5% per month will now be added to any account over 30 days.


Returns & Cancellations...

All orders are made to order and once production has been started cannot be cancelled. Production may be started on an order the same day it is received or soon after depending on workload. Returns are not accepted.


Claims...

All freight shipments MUST BE INSPECTED for any signs of damage at the time of delivery and while the driver is still there. Beechcraft Products is NOT responsible for claims on shipments where damage is not noted on the delivery receipt. Once freight has been signed for without discrepancies, the customer owns the freight and will have to file any claims with the carrier directly.


Customer Service...

Call 1-800-968-5099 for inquires regarding order status, shipment information, claims, complaints, or if you just "need help with your order".